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Event Details
Customer Loyalty: Beyond Customer Satisfaction
This month's meeting will
feature a presentation on “Customer Loyalty Strategies” by Margaret Salmon of
Walnut Valley Consulting. In business today, customer loyalty gives you a strategic
and competitive edge. Customer satisfaction is no longer enough.
Learn the three key components for enhancing
customer loyalty and share your ideas for building a loyal customer base and
measuring customer loyalty with other attendees. Salmon’s presentation will be
followed by a full course dinner buffet and networking opportunities.
According to Jennifer Hennion,
Vice President of Marketing for NJAWBO’s Sussex-Warren Chapter, “This event
discusses a topic that almost every business needs to think about, particularly
in today’s challenging economy. It will
help our members take a look at their current level of customer loyalty and
find new ways to do more business with their existing customer base”.
About the Speaker
Margaret Salmon founder of Walnut Valley Consulting assists individuals and organizations to
improve results and reach new levels of performance. Our results-focused
approach positively impacts the individual and the entire organization.
Every business has its distinct history and culture,
unique leadership, employee issues, customer focus, and challenging
obstacles. We guide our clients through the process of looking at where
they are and where they want to be and together formulate a plan to move
forward. Walnut Valley Consulting assists clients to define their
unique vision and goals to achieve success. We assist businesses and
individuals to achieve improved results through Strategic Business
Planning, Process Improvement, Organizational Development, and Coaching.
Business Spotlight
Each meeting we offer 3 Business Spotlights. Members who purchase a spotlight will have the opportuity to set up a small vendor display table (4 x 4) and talk with members about your business for 5 minutes. Business Spotlights can include products, services, brochures, or other giveaways.
Dinner, Networking & Speaker
Our evening includes a buffet dinner, networking a wonderful speaker.
Reserve in Advance
We appreciate your reservation in advance. We use this information to make the reservation with the restaurant. If you are unable to make it to the meeting please let us know in advance so that we can adjust our numbers with the facilty. You save by making your advance reservation.
When & Where
Sheridan's Lodge
631 Limecrest Road
Andover,
NJ
Monday, October 18, 2010 from 6:30 PM to 9:00 PM (ET)
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Hosted By
Sussex Warren Chapter NJAWBO
Women Empowering Women for Business Success!
We are an organization that assists women business owners expand their business! The Sussex-Warren Chapter of NJAWBO offers businesses in Sussex and Warren counties an opportunity to network with other women business owners and expand their relationships. We are a chapter 60+ strong and continue to grow. We offer a wide variety of business owners the opportunity to network with attorneys, printers, accountants, coaches, health oriented professionals, and many more. We also offer to our membership the opportunity to expand their network and reach out to people who they trust and can call at a moments notice with a business related question.
The Sussex-Warren Chapter works hard to support the women in our counties and beyond. Here are some of the benefits we provide to build our members businesses.
Quarterly Chapter educational meetings with informative speakers and networking opportunities.
Develop relationships with our membership to increase their companies reach.
Mentor our members by developing the skills necessary to operate a successful business.
